Arc at Old Colony, Chicago

Booking Deposit

• For 26-27 AY:
• You will need to pay an application fee (non-refundable) of US$50.

Additional Fees

• For 26-27 AY:
• Redecorating Fee: US$200

Mode Of Payment

• Online payment.

Replacement Tenant Accepted

• For 26-27 AY:
• You cannot transfer, assign, or sublet your lease or any part of your unit without the landlord’s permission. The landlord can say no, but they must consider any reasonable sublease request.
• If you want to re-let your unit, you must give the landlord written notice.
• If the landlord approves a replacement tenant, the following will apply:
• The new tenant must pay the $350 application fee right away.
• You (the departing tenant) must pay for any damage to the unit or property that occurred during your lease.
• You must pay the re-let fee as stated in your lease.
• The replacement tenant must meet the landlord’s rental criteria.
• The replacement tenant must sign a new lease and all addenda, and any guarantor must sign a new guarantee.
• A rekeying fee will apply if the landlord needs or you request to change the locks.
• Once the replacement tenant moves in, you are no longer responsible for the lease or any obligations for the rest of the lease term.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.