Ashlin House, Cork

Additional Fees

• A €100 admin fee applies when changing rooms after the tenancy has started.
• Damages identified during the accommodation inspection are charged to the tenant and are payable immediately.
• A replacement-tenant processing charge applies.

Guarantor Requirement

• A guarantor is required unless the tenant is paying the full year's rent upfront.
• The guarantor must be over 18 years old.
• The guarantor must not live with the applicant, except where they are the applicant's parent or guardian.
• The guarantor must not be living in another Fresh property.
• The guarantor must provide photo ID and proof of residence dated within the last 3 months.

Mode Of Payment

• Payments can be made Online.

Pay In Instalment

• For a 51-week tenancy, rent can be paid in full or in 2 or 9 instalments.
• For a 39-week tenancy, rent can be paid in full or in 2 or 8 instalments.
• The first instalment is due on 1 August 2026.

Booking Deposit

• An Advance Rent of €100 is required to secure the accommodation.
• The €100 Advance Rent is credited against the first rent instalment.

Cooling Off Period

• Tenants who book online or by phone without viewing the room can cancel within 72 hours of booking, provided they have not moved in.
• For bookings from 1 August 2026, the cooling-off period is reduced to 24 hours.
• The €100 Advance Rent is refunded in full when cancellation is made within the applicable cooling-off period.
• Refunds are processed within 10 working days.

No Visa No Pay

• After the cooling-off period and before the tenancy starts, cancellation is allowed if the tenant is unable to obtain a visa to enter Ireland.
• Supporting evidence must be emailed to the Residents' Team within 72 hours of receipt.
• €50 of the €100 Advance Rent is retained for administrative costs, and €50 is refunded.

No Place No Pay

• Cancellation is allowed if the tenant does not receive the required grades to attend their chosen university or college.
• €50 of the €100 Advance Rent is retained, and €50 is refunded.

Early termination by students

• From 1 May to 1 October, a tenant may terminate the agreement by giving the minimum statutory notice period and serving a valid Notice of Termination.

Replacement Tenant Accepted

• A tenant may find a replacement occupier who is acceptable to the landlord to end the licence early.
• The original tenant's account must be up to date.
• The original tenant remains responsible for rent until the replacement occupier has signed and paid.
• A replacement-tenant processing charge applies.

Extenuating Circumstances

• Exceptional-circumstance cancellations are accepted after the cooling-off period for visa refusal, not receiving a university place, or failing to achieve the grades needed to continue studies.
• Supporting evidence must be emailed to the Residents' Team within 72 hours of receipt.
• €50 of the €100 Advance Rent is retained, and €50 is refunded.

Other cancellation policies

• The €100 Advance Rent is refunded in full if the booking is cancelled before the Licence to Reside is countersigned.
• Applicants/guarantors have 5 days from accommodation selection to sign the Licence to Reside.
• For bookings made after 1 August 2026, the signing period is reduced to 2 days.
• If the Licence to Reside is not signed within the applicable period, the booking may be cancelled without penalty and with immediate effect.
• There is no obligation to offer alternative accommodation or compensation in such cases.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• No Smoking

Pets

• No Pets Allowed