E 13th St, New York

Booking Deposit

• A holding fee is required to proceed with the booking.
• The holding fee amount is not explicitly mentioned.

Security Deposit

• A security deposit equal to one month's rent (including utilities) is required before move-in.
• Eligible residents may choose a deposit-free move-in option through Obligo, subject to approval.
• The security deposit is refunded within 14 days after the move-out date, subject to the lease terms.

Pay In Instalment

• Rent is payable in monthly instalments.
• Rent is due on the 1st of every month.

Mode Of Payment

• Payments can be made using all major credit cards, including American Express.
• A credit card processing fee of 3%–4% applies, depending on the card used.

Guarantor Requirement

• A valid guarantor is required to book a room.
• The guarantor may be US-based or international.

Additional Fees

• Membership fee: $200 (one-time).
• Utilities fee: $250 per month.

Cooling Off Period

• No cooling-off period is available.
• Once the lease agreement is signed, it is legally binding.

Early termination by students

• Lease break is permitted subject to the property's lease break policy.
• The resident forfeits the security deposit upon breaking the lease.
• The resident remains liable for rent until the end of the lease term unless the room is re-rented or an approved replacement tenant is found.

Replacement Tenant Accepted

• If the property successfully re-rents the room, the resident is no longer liable for the remaining rent but forfeits the security deposit.
• If the resident finds an approved replacement tenant, the security deposit is refunded, and the resident is no longer liable for the remaining rent.

Other cancellation policies

• The $200 Membership Fee is non-refundable.
• The application deposit is refundable only if the application is not approved by the property.
• If the applicant withdraws the application or fails to complete the application, preventing lease execution, the application deposit is forfeited in full.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.