Gateway Apartments, Edinburgh

Security Deposit

• For AY 25-26 & AY 26-27:
• 1. The deposit amount varies depending on the property. To find the specific cost for your chosen room, please refer to the Contracts section under the Tenancy Price on the room page.
• 2. Once paid, your deposit is protected by a government-approved deposit protection scheme for the duration of your tenancy. Please note that this deposit cannot be used towards your rent instalments.
• 3. At the end of your tenancy, the deposit will be returned to you: subject to the terms of your contract, after a room inspection. Any deductions for damages or outstanding charges will be outlined in your tenancy agreement. Refunds can take up to 28 working days to process.
• 4. Your deposit is securely held by a recognised scheme, such as the Tenancy Deposit Scheme (England and Wales) or Safe Deposits Scotland. You’ll receive an email with your deposit repayment ID, which you’ll need to authorise your refund and provide your bank details.
• Please note:
• 1. All refunds are issued in GBP, and additional fees may apply if you're using a non-UK bank account.
• 2. Prestige Student Living cannot influence the deposit refund process. For queries regarding your repayment ID or refund status, contact the relevant deposit protection scheme directly.

Guarantor Requirement

• For AY 25-26 & AY 26-27:
• A. The property requires you to have a valid UK Guarantor if you wish to pay in installments.
• B. If you are unable to provide your own UK Guarantor, the property recommends the service of Housing Hand.
• C. The property does not accept international guarantors.
• Please Note:
• Your UK guarantor must:
• 1. Be a resident in the UK for a minimum of 1 year.
• 2. Be over 21 years of age
• 3. Be a homeowner or in full time employment
• 4. Provide a copy of photographic identification, such as a passport, driving licence or ID badge
• 5. Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.

Additional Fees

• For AY 25-26 & AY 26-27:
• Dual occupancy is available for most rooms that are 23sqm or larger. Both applicants must apply separately and clearly state in their applications that they are requesting dual occupancy.The total rent will be calculated as the standard room rate plus an additional £50 per week, then split evenly between both occupants, unless specified otherwise.

Mode Of Payment

• Credit/debit card, bank transfer, and Flywire.
• Flywire payment options include Open Banking, Google Pay, Apple Pay, WeChat Pay, and others (Country/region-dependent).
• Note: The property does not accept cash.

Pay In Instalment

• If the student has a UK-based guarantor or housing hand,
• The student can pay in 3 installments.
• Full payment
• 3 installment
• 4 installment
• If the student does not have a UK-based guarantor
• The student must pay the rent in full
• Note: In case the student is paying in installments, then the property will ask for the initial payment 3 weeks before check-in
• If the student is paying in full, the property will ask you to pay 6 weeks before the date your tenancy commences.
• Note: The instalment plan may vary as per the room and tenancy selection.

Cooling Off Period

• For AY 25-26 & AY 26-27:
• You can cancel your tenancy agreement within 7 days of your booking date (the Initial Cancellation Period) and receive a full refund of your security deposit.
• Please note that for refunds to non-UK banks, a £20 deduction will be made to cover any international bank charges.

No Visa No Pay

• For AY 26-27:
• INTERNATIONAL VISA APPLICANTS ONLY
• Before the Tenancy Start Date
• 1. If you are unable to obtain a UK visa and your tenancy has not yet started, you may be eligible to cancel your tenancy agreement without penalty and receive a full refund of your deposit, provided that:
• 2. You send an email from the email address used for booking to your property’s email address (if already in residence),
• confirming that your visa application has been unsuccessful and that you wish to cancel your booking. Include your full name and property details.
• 3. You attach the official visa refusal notice issued by UK Visas & Immigration.
• 4. These documents must be received within 3 calendar days of receiving your visa refusal notification and no later than 20th September for bookings for the upcoming academic year.
• Note: If this documentation is not received within the timeframe or after your tenancy has started, you will remain liable for the rent until a suitable replacement tenant is found and the room is successfully re-let.
• After the Tenancy Start Date
• If you have not collected your keys:
• 1. You will be held rent liable until a suitable replacement tenant is found and approved by the landlord.

No Place No Pay

• For AY 25-26 & AY 26-27:
• For First-Year Undergraduate and Postgraduate Applicants
• If you are a prospective first-year undergraduate or postgraduate student and your offer of a place at your chosen university or higher education institution is withdrawn due to not meeting the required entry grades, you may be eligible for a full release from your tenancy agreement.
• To qualify:
• 1. You must provide written confirmation from your university or UCAS (such as a rejection letter or a screenshot showing your UCAS status)
• 2. This evidence must be submitted within 3 calendar days of your results being published and no later than 28th August (whichever comes first)
• 3. You must send your cancellation request from the email address used to your property’s email address if already in residence
• 4. If you're choosing to attend a different university due to exceeding your expected grades, you may also be eligible for cancellation. In this case, you must provide proof of acceptance at the new university via UCAS Adjustment.
• 5. Once your documentation has been received and verified, your tenancy will be cancelled without penalty, and your deposit will be refunded in full within 30 days.
• For Second-Year and Returning Students
• 1. Once your booking is confirmed and the security deposit has been paid, your tenancy agreement becomes legally binding.
• 2. You may cancel your booking within a 7-day cooling-off period from the date of booking. To do so:

Replacement Tenant Accepted

• For AY 25-26 & AY 26-27:
• If your tenancy has already started and you have not collected your keys, you will remain liable for rent until a suitable replacement tenant is secured.
• If your visa is revoked after you have collected the keys, you must inform the property team within 48 hours of receiving official notification, either by emailing property management or your property’s designated email address if you are already in residence.
• You must provide written or emailed confirmation of the visa revocation, including official documentation from UK Visas & Immigration and a letter from your University confirming your release.
• In such cases, you will not be able to stay in the property; however, you will remain rent liable until a suitable replacement tenant is found or until the end of any applicable legal notice period under current legislation.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.