GoBritanya Wembley Arthur House, London

Security Deposit

• A security deposit is not required to book this property

Mode Of Payment

• Credit/debit card and bank transfer

Guarantor Requirement

• Local and international guarantors are allowed
• A guarantor is only needed if the tenant is paying in instalments

Booking Deposit

• For 2025/26 AY
• The tenant is required to pay £250 as a holding fee.
• The amount should be paid within 24 hours
• For 2026/27 AY
• For Academic and flexible leases
• The tenant is required to pay £250 as a holding fee.
• The tenant is also required to pay 2 weeks’ rent in advance.
• For short-term lease
• The tenant is required to pay £250 as a holding fee.
• The tenant is also required to make full payment 2 weeks before the check-in.
• Note: Holding fee and advance rent will be credited towards the rent.
• For bookings made before 7 July 2026: The advance rent is due within 2 weeks of the booking date.

Pay In Instalment

• For 2025/26 AY
• (Academic Year Policy - 37+ weeks with Aug, Sep, Oct 2025 check-ins):
• Instant payment (2% discount)
• Single payment (1.5% discount)
• 2 instalments (no interest)
• 3 instalments (2% interest)
• 4 instalments (2% interest)
• Due dates may be tailored to student loan terms
• (All-Year Check-In Policy - 37+ weeks with Nov 2025 to Jul 2026 check-ins):
• Single payment (no interest)
• 2 instalments (no interest)
• 3 instalments (2% interest)

Cooling Off Period

• For 2025/26 AY:
• 7-day cooling-off period before 15th July 2025
• 1 day (24 hours) cooling-off period on or after 15th July 2025

No Visa No Pay

• For 2026/27 AY (Long-term bookings – Aug, Sep, Oct 2026 check-ins):
• Cancel more than 4 weeks before check-in:
• Full refund except £250 holding fee
• Cancel 0–4 weeks before check-in:
• £250 holding fee + 4 weeks’ rent retained
• Cancel after check-in but before 2nd Oct 2026 (without collecting keys):
• £250 + 4 weeks’ rent + accumulated rent from check-in date until notification
• No cancellation allowed:
• On or after 2nd Oct 2026 or after key collection
• For 2026/27 AY (Flexible policy – Nov 2026 to Jul 2027 check-ins):
• Cancel more than 4 weeks before check-in:
• Full refund except £250 holding fee

No Place No Pay

• For 2026/27 AY (Long-term bookings – Aug, Sep, Oct 2026 check-ins):
• Cancel more than 4 weeks before check-in:
• Full refund except £250 holding fee
• Cancel 0–4 weeks before check-in:
• £250 holding fee + 4 weeks’ rent retained
• Cancel after check-in but before 2nd Oct 2026 (without collecting keys):
• £250 + 4 weeks’ rent + accumulated rent until notification
• No cancellation allowed:
• On or after 2nd Oct 2026 or after key collection
• For 2026/27 AY (Flexible policy – Nov 2026 to Jul 2027 check-ins):
• Cancel more than 4 weeks before check-in:
• Full refund except £250 holding fee

Replacement Tenant Accepted

• A replacement is when another student takes over your current contract. This option may be available for long-term bookings if you do not meet the standard cancellation terms.

Other cancellation policies

• For 2026/27 AY:
• Change-of-mind cancellation (on or before 31st May 2026):
• £250 holding fee + 10% of total rent retained
• No cancellation for personal reasons after 31st May 2026
• Short-term bookings:
• No cancellation for personal reasons
• For 2025/26 AY:
• Change-of-mind cancellation:
• On or before 31st May 2025:
• Only £250 holding fee retained
• In some policies:
• Cancel more than 4 weeks before check-in:

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Subletting

• After the start date of the lease term specified in the lease agreement, if you propose a replacement the room or wish the apartment to accept the tenant to take over your lease term request, the apartment will root managed according to availability and at the sole discretion of the property. the exchange slip payment may vary on a case-by-case basis and may require the signing of additional agreements or new leases subject to agreement and subject to adjustment based on the type of new accommodation and rent. you need to rent according to responsible for cleaning the room according to the terms of the agreement

Smoking

• No smoking

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.