Kogarah, Sydney

Security Deposit

• The security deposit is generally equivalent to 2–4 weeks of rent, depending on the property.
• Students have 2 weeks to submit their bank details after termination.
• The security deposit refund takes 21 weeks after the bank details are submitted.

Pay In Instalment

• Rent can be payable weekly, fortnightly, or monthly, depending on the duration of the stay.

Mode Of Payment

• Rent can be paid through direct debit, bank transfer, or PayPal. It may be deducted from a credit or debit card, or a bank account.

Guarantor Requirement

• A guarantor is generally not required.

Early termination by students

• The minimum stay is 12 weeks from the first rent payment date.
• Cancelling before completing 12 weeks incurs a penalty of 2 weeks’ rent.
• After the minimum stay, students must give 21 days’ notice to cancel.
• Not meeting the minimum stay or notice period results in a 2 weeks’ rent penalty, deducted from the security deposit.
• The agreement continues after the minimum stay until either party ends it.
• There is no maximum stay.
• The agreement cannot be transferred to another person.
• If a student is relocated within the management, a new agreement with a 12-week minimum stay will apply.

Other cancellation policies

• The property may terminate the agreement with 3 days’ notice if the terms and conditions are violated.
• The property may terminate the agreement if its agreement with the property owner ends.
• If rent remains unpaid for 3 days after the due date, the property may terminate the agreement.
• Refunds are processed through the Member’s Portal.
• The agreement is valid only after the required fees are paid.
• The agreement covers accommodation only, unless otherwise stated.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.