Liwinco Wellesley Street, Toronto

Booking Deposit

• The last month’s rent must be paid to secure the room.
• The last rent amount is paid at the time of booking to hold the room.
• The first month’s rent is due before moving in.
• The first rent payment grants access to the room and keys upon payment.

Pay In Instalment

• Rent payments are scheduled every 4 weeks.
• A payment plan will be generated and appended to the housing agreement.
• Example: For a 12-week stay at $275 per week, rent is paid in 3 installments of $1,100 each.

Guarantor Requirement

• Proof of a guarantor refers to evidence that a parent, spouse, relative or another person has agreed to act as guarantor for the tenancy.
• A guarantor commits to paying the Resident’s debts if the Resident is unable to make payment

Additional Fees

• A service fee of CA$200 is applicable.
• A key deposit of CA$300 is applicable.

Mode Of Payment

• Credit/Debit card & Bank transfer

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

No Visa No Pay

• If the cancellation is based on a visa denial and valid proof is provided, the Resident’s liability for the remaining rent for the remainder of the term will be waived.
• Any rental amount already paid will be refunded within 21 days.
• The key deposit is not refundable.

Early termination by students

• Early termination after arrival is subject to the Resident remaining responsible for the agreed rent until the termination date stated in the agreement.
• Early release from contractual obligations may be considered by property in unforeseen and supervening circumstances, subject to all stated conditions being met.
• The Resident must have completed at least 4 weeks of accommodation before a termination request will be considered.
• The Resident is responsible for rent until a suitable replacement starts the tenancy or until the original lease term ends, whichever occurs first.
• Any long-term booking concessions or discounts provided to the Resident will be withdrawn and added to the Resident’s account.

Replacement Tenant Accepted

• The Resident must find a suitable replacement to occupy the room/apartment for the remainder of the agreement without any vacancy gap between bookings.
• The replacement resident’s application must be approved by the property.
• A $/£150 administration fee will be charged for verification, onboarding and admission of the replacement resident.
• If the Resident fails to find a suitable replacement within a reasonable period, or requests the property to find one, the property will arrange the replacement.
• A $/£300 marketing and administration fee will then be charged to the Resident.
• The Resident remains responsible for rent during any vacant period until the replacement tenancy starts.
• The replacement tenancy must not be shorter than the Resident’s original lease term, but may exceed it.
• If the replacement tenancy is shorter than the Resident’s original lease term, the deposit will be returned within 21 business days after the end date of the original lease term, subject to successful completion of the replacement tenancy.

Extenuating Circumstances

• Early termination may be considered where an extenuating circumstance arises, including serious illness, government obligation, visa refusal, allergies or work relocation.
• Supporting proof from an authorised agency is required.
• The circumstance must be accepted by the Property Booking Department as a valid reason for early termination.

Other cancellation policies

• Prior to arrival: If the cancellation request is received at least 31 days in advance, liability for the remaining rent for the rest of the term will be waived.
• Any rental amount paid will be refunded within 21 days.
• The key deposit is not refundable.
• Prior to arrival: If the cancellation request is received between 10 and 30 days before arrival, the Resident will be charged 2 weeks of rent.
• Liability for the remaining rent after the 2-week period will be waived, and any rental amount paid above 2 weeks will be refunded within 21 days.
• The key deposit is not refundable.
• Prior to arrival: If the cancellation request is received less than 10 days before arrival, the Resident will be charged 4 weeks of rent.
• Liability for the remaining rent after the 4-week period will be waived, and any rental amount paid above 4 weeks will be refunded within 21 days.
• The key deposit is not refundable.
• An application and reservation fee of $200 covers the online booking services and costs associated with booking and securing the room.
• The $200 application and reservation fee is non-refundable even if the booking is cancelled before any deposit or rent payment is made.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Pets

• Not Allowed