The Orchard, Leicester

Additional Fees

• Dual occupancy is available for an additional 20% supplement fee.

Security Deposit

• A £400 security deposit is required upon completion of the tenancy application.
• The deposit covers potential damages during the tenancy.
• The deposit will be returned following the post-tenancy inspection.

Pay In Instalment

• Three payment options are available:
• Full payment: The full rent is payable as one payment before moving in. No guarantor is required.
• Two instalments: 50% of the total annual rent is payable in each instalment. The first payment is due at the start of September 2026, before move-in, and the second payment is due on 15th January 2027. No guarantor is required.
• Three instalments: Payment is made in three instalments, in line with SFE payments for UK students. A guarantor is required.

Mode Of Payment

• Bank transfer only.

Guarantor Requirement

• Every student paying by instalments must have a UK-based guarantor.
• A UK citizen who does not pay the full rent before the start date must provide an eligible guarantor.
• A tenant under 18 years of age must provide an eligible guarantor regardless of nationality.
• No guarantor is required for full upfront payment.
• No guarantor is required for payment in two instalments.
• A guarantor is required for payment in three instalments.

Other cancellation policies

• For 26-27 AY:
• 1. To the extent provided by law, the landlord shall not be liable to pay damages to the tenant if the landlord cannot give possession of the Unit to the tenant on the Move-In Date for reasons beyond the landlord’s reasonable control and in such case the tenant shall not be liable to pay any part of the Total Rent or perform any of the other tenant’s obligations prior to the date on which possession of the unit can be given.
• 2. The tenant may terminate this booking (and the Tenancy Agreement, if completed) if the landlord is unable to give possession of the unit to the tenant within 90 days of the Move-In Date and the deposit or advance of the total rent paid to the landlord will be refunded to the tenant.

Cooling Off Period

• A 7-day cooling-off period applies from the date of booking unless the move-in date occurs before the end of the cooling-off period.
• Either the tenant or the landlord may cancel the booking by email during the cooling-off period.
• If cancelled during the cooling-off period, no charges under the tenancy agreement will apply.
• Any deposit or advance rent paid will be refunded.
• If the booking is cancelled after the 7-day cooling-off period and the advance rent has not been paid, the deposit is non-refundable.

No Visa No Pay

• Applies to prospective first-year undergraduate students and postgraduate students.
• Eligible if the student's visa application is denied, resulting in the withdrawal of their university place.
• The tenant must provide:
• A written confirmation from the university stating the tenant does not have the required visa.
• A copy of the visa rejection correspondence.
• Documents must be submitted via email within 7 days of receiving the visa rejection.
• The landlord may request additional information to verify the claim.
• If approved, the booking and tenancy agreement (if completed) will be cancelled and any deposit or advance rent paid will be refunded.

No Place No Pay

• Applies to prospective first-year undergraduate students and postgraduate students.
• Eligible if:
• The university withdraws the student's offer because the required grades were not achieved.
• The student chooses a different university after achieving higher-than-expected grades.
• Required evidence:
• University rejection letter or UCAS confirmation showing required grades were not achieved.
• UCAS confirmation of acceptance to a different university through adjustment.
• Documents must be submitted via email within 7 days of results being published.
• The landlord may request additional information to verify the claim.
• If approved, the booking and tenancy agreement (if completed) will be cancelled and any deposit or advance rent paid will be refunded.

University Course Cancellation/Modification

• The tenant may cancel the booking if the university cancels the study programme and course.
• The tenant must provide:
• Written notice at least 7 days before the move-in date.
• Official university correspondence confirming the cancellation.
• If the university delays all face-to-face teaching for the tenant's course, the tenant may postpone the move-in date until face-to-face teaching begins.
• The tenant must provide written notice and supporting evidence at least 7 days before the move-in date.

Covid-19 Policy

• Applies only until the tenancy is granted at move-in.
• The tenant may cancel the booking or modify the move-in date if COVID-19-related government-imposed travel restrictions prevent them from travelling to the property.
• If the booking is cancelled under the COVID-19 policy, any deposit or advance rent paid will be refunded.
• If the move-in date is postponed, rent will not be charged for the postponed period, and any rent already paid will be credited to the tenant's account.

Replacement Tenant Accepted

• Early termination may be considered if the tenant provides a replacement tenant.
• An administration fee of £150 is payable by the outgoing tenant.

University Intake Delayed

• If the university delays all face-to-face teaching for the tenant's course, the tenant may postpone the move-in date until face-to-face teaching begins.
• Written notice and evidence must be provided at least 7 days before the move-in date.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.