The Social Hub, Glasgow

Booking Deposit

• £1 must be paid to the property to confirm the booking.
• No booking deposit is required.

Pay In Instalment

• Rent is paid monthly.

Guarantor Requirement

• No Guarantor is required.

Mode Of Payment

• Credit Card.
• Debit Card.
• iDEAL (Netherlands).
• Sofort (Vienna).
• Monthly payments are processed through secure payment links or the resident app.

Additional Fees

• An administrative fee of £350 applies for transferring a contract to another student.
• No utility bills or hidden fees are charged.
• Meal Plans:
• 5 meals — £45
• 10 meals — £85
• 20 meals — £160

Replacement Tenant Accepted

• Take over (alternative for cancellation fee): In order to prevent paying the cancellation fee, they offer an alternative option of a ‘student take over’. These are the requirements of a ‘student take over’.
• 1. You’ll need to find a student who will take over your Hotel Agreement under the same conditions (and who is also registered as a student at a university).
• 2. The ‘student take over’ can only start from the 1st of the month and they’ll need at least 30 days to process the request (example: if all requirements are done before the 1st of May, the ‘student take over’ can be processed for the 1st of June).
• 3. You’ll need to pay an administrative fee of £350. In the event you opt for the ‘student take over’ option, they’ll need the new student’s full name, phone number and e-mail address before the end of the month. As soon as they have received the deposit from the new student, the ‘student take over’ is confirmed.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Cooling Off Period

• The student can cancel within 14 days of receiving the booking confirmation, free of charge, provided the cancellation request is made at least one calendar month before the check-in date.
• Amounts already paid will be refunded.

No Visa No Pay

• If the visa does not come through, the property offers a No Visa, No Pay guarantee.
• You will receive your money back if your visa is not approved.
• No questions asked.
• The cancellation request must be shared with the property within seven (7) calendar days of the date of the rejection notice.

Early termination by students

• The contract can be transferred to another student through a takeover process.
• An administrative fee applies for the contract transfer service.

Other cancellation policies

• All cancellation and termination requests are handled according to the terms and conditions accepted when making the reservation.
• Specific cancellation terms are outlined in the original contract.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.