Unilife Riverside House, Guildford

Security Deposit

• A £300 payment is required upon signature of the contract
• The deposit is protected under the MyDeposits deposit protection scheme
• A certificate will be provided to confirm that the deposit is protected
• Refundable at the end of the tenancy subject to room status and condition
• Deductions may be made for damage to the studio or property, missing items, if the room is not left in good condition, or for any unpaid rent or fees
• A detailed breakdown of any charges will be provided which the student will need to agree to

Mode Of Payment

• All payments are taken through the student portal
• Available options include UK Bank Transfer, UK Direct Debit, International Card Payment, and International Bank Transfer

Guarantor Requirement

• A UK guarantor is required for each tenant choosing a 3 or 11 instalment plan
• Couples are advised to have separate guarantors for easier rent management
• If a student does not have a UK guarantor but wishes to pay in 3 or 4 payments, they can use Housing Hand to act as a third-party guarantor

Additional Fees

• A £100 admin charge is applied when a replacement tenant is found and the tenancy is transferred

Booking Deposit

• The property does not charge any booking deposit.

Pay In Instalment

• One Payment: 1st August 2026 (No UK Guarantor Required)
• Two Payments: 50% on 1st August 2026 and 50% on 6th January 2027 (No UK Guarantor Required)
• Three Payments: 40% on 1st September 2026, 40% on 6th January 2027, and 20% on 16th April 2027 (UK Guarantor Required)
• Eleven Payments: Due on the 1st of each month in 11 equal invoices (UK Guarantor Required)
• Note: First installment will be due 7 days after the date of booking.

Cooling Off Period

• Duration is 48 hours from the signature of the contract
• All cancellation requests must be submitted in writing via email
• Eligibility to cancel immediately ends if the student has collected their keys within the cooling-off period

No Visa No Pay

• The resident must provide evidence of their visa rejection to mail within 3 working days of the dated rejection letter
• If the required evidence is received within the 3 working days timeframe, the resident will be eligible to have their contract withdrawn
• A full refund of the pre-rent instalment and the deposit will be provided

No Place No Pay

• Eligible if a resident does not gain a place at their chosen university or college
• Also eligible for prospective first-year undergraduate students who choose to go to a different university
• Evidence of rejection and the reason must be provided no later than 72 hours after the dated correspondence from the university or college
• Required documents include a UCAS letter of acceptance and written evidence from the university admissions team
• If a resident has already moved into the property and withdraws from their course or is evicted from the university, they are still liable to fulfil the contract and must find a replacement tenant

Replacement Tenant Accepted

• The original resident is responsible for finding a suitable replacement tenant
• The replacement tenant must take over the full tenancy at the same weekly rent
• The original resident must submit the new tenant's details in mail
• The Unilife Team will contact the new tenant within 48 hours to formally transfer the tenancy via issuing a Deed of Assignment
• The original tenant's liability ends and the tenancy agreement is withdrawn once the new tenant has signed the tenancy agreement and made the rental payment in full
• The refund for the original tenant will be processed within 10 working days
• A £100 admin charge will be deducted from the original tenant's deposit refund

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Double occupancy

• Luxury and Premium Studios are available for dual occupancy with no additional fees

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.