Victoria House, Derby

Additional Fees

• Residents are responsible for:
• TV Licence.
• Laundry charges.

Guarantor Requirement

• A guarantor may be required if the student chooses to pay rent by instalments.
• A guarantor agrees to be responsible for rent payments if payments are not made.
• Both UK and international guarantors can be considered.
• Guarantors are subject to identity, affordability, and verification checks.
• Full guarantor details will be confirmed before signing the tenancy agreement.

Mode Of Payment

• The security deposit can be paid through the online booking form during the booking process.
• If payment cannot be made through the dashboard, payment can be made via bank transfer using the provided Lloyds Bank account details.

Security Deposit

• A £150 security deposit is required.
• The deposit is protected by MyDeposits or DPS.
• If the student is unable to make the payment through the dashboard, payment can be made via bank transfer using the provided Lloyds Bank account details.

Booking Deposit

• A £150 security deposit is required to secure the booking.
• The student pays the £150 security deposit at the end of the online booking form submission.
• The security deposit is paid through the online booking form during the booking process.

Pay In Instalment

• Under the new rules, payments are made monthly.
• Students may choose to pay the rent upfront if they wish.
• Note: Students choosing to pay rent by instalments may be required to provide a guarantor.

Replacement Tenant Accepted

• A replacement tenant may be accepted if the resident wishes to leave before the tenancy ends.
• Acceptance is subject to approval, eligibility checks, and completion of the required tenancy documentation.
• The original tenant will only be released from obligations once the replacement process has been formally completed.

Early termination by students

• Once the tenancy agreement is signed, it is legally binding.
• If the resident wishes to leave before the tenancy ends, a replacement tenant may be accepted.
• The original tenant remains liable until the replacement process has been officially completed.

Cooling Off Period

• The property does not offer any cooling off period, all contracts are legal and binding.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Other cancellation policies

• Under the new Renter's Rights Rules effective from 1 May 2026, tenants must give the landlord 2 months' notice before vacating the property.
• The tenant may vacate the property subject to the agreed terms between both parties.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.