XO 75018, Paris

Security Deposit

• The security deposit is one month's rent.
• The deposit is usually refunded within 30 days.
• The refund may take approximately 30 days because electricity bills need to be generated.
• No amount is deducted from the deposit unless there is damage to the property or missing items.

Pay In Instalment

• Monthly rent is due on the 25th of the previous month.
• For example, May rent is due on 25 April.

Mode Of Payment

• Payment can be made through the payment gateway available on the website.
• Direct bank transfer is also accepted; bank transfer details are shared during the booking process.

Guarantor Requirement

• Domestic and international guarantors are accepted.
• Third-party guarantors are accepted.
• Parents can act as guarantors.
• Third-party guarantor services such as Garantme can be used.
• The guarantor requirement is stated as two times the monthly rent, along with utilities on average.

Additional Fees

• Utility charges depend on actual usage.
• For some apartments, utility bills are included in the bill.

Cooling Off Period

• If the contract is cancelled at least 7 days before the contract start date, €150 will be deducted from the deposit as cancellation charges and the remaining deposit amount will be refunded.
• If cancellation is made within 7 days of the contract start date or after the contract has started, the full deposit will be forfeited.
• If rent has been paid and cancellation is made at least 7 days before check-in, the full rent amount will be refunded.
• If cancellation is made within 7 days of check-in or after the contract has started, rent will be charged on a pro-rata per-day basis, and any remaining amount will be refunded.
• Rent is calculated on a pro-rata basis from the contract start date.
• For later move-ins, a pro-rata rent invoice is issued.

No Visa No Pay

• No Visa No Pay is listed as a conditional cancellation circumstance.
• Specific eligibility conditions, documentation requirements, timeframe, and refund terms are not explicitly mentioned.

Early termination by students

• Students can terminate the contract before the contract end date by providing 2 months' notice.
• Earlier termination may be accommodated in case of emergencies.

Extenuating Circumstances

• Earlier termination may be accommodated in case of emergencies.
• Specific documentation or approval requirements are not explicitly mentioned.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Pets

• Pets are generally not permitted in the apartment. However, in exceptional cases, approval may be obtained from the landlord. If permission is granted: An additional fee of €100 per month will be charged as a pet fee. The tenant will be fully responsible for any damage caused by the pet to the apartment, furniture, or appliances. In case the apartment requires extra cleaning due to the pet, the associated costs will also be borne by the tenant.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.