Kaplan Living Bournemouth, Bournemouth

Booking Deposit

• A £250 advance rent payment is required during the booking process.
• The advance rent payment is made as part of securing the accommodation.
• An initial payment towards the first month's rent is required to secure the room.

Pay In Instalment

• Rent can be paid in 4 instalments.
• Note: For shorter contracts, the property may not provide 4 instalments.

Mode Of Payment

• Online payment and debit cards

Guarantor Requirement

• Pathways students must have a guarantor.
• Non-Pathways students require a guarantor if paying rent in instalments.
• The guarantor must:
• Be a UK resident.
• Not be a student.
• Be able to pay the rent if the student is unable to do so.
• Have a valid ID
• A copy of their bank statement
• Students paying the full rent upfront do not require a guarantor.
• Students without a UK guarantor may use a third-party guarantor service for a fee.

Additional Fees

• Additional wellbeing support - £300
• Standard bedding pack - £90
• Luxury bedding pack - £180
• Standard kitchen set - £120
• Room cleaning - £25 per month or £50 per term
• Pre-paid laundry credit From £79

Cooling Off Period

• There is an Initial Cancellation Period during which you can cancel your Accommodation Agreement without any fees.
• If the Accommodation Agreement is returned on or before 1 August, the Initial Cancellation Period is seven working days from the date the agreement is returned.
• If the Accommodation Agreement is returned after 1 August, the Initial Cancellation Period is three working days from the date the agreement is returned.
• The cancellation request must be received before the end of the applicable Initial Cancellation Period.
• No Accommodation Cancellation Fee is payable if the cancellation is made within the Initial Cancellation Period.

No Visa No Pay

• You may cancel your Accommodation Agreement if you fail to meet the UK visa entry requirements.
• You are not required to:
• Find a replacement tenant.
• Pay the Accommodation Cancellation Fee.
• Pay any licence fees or other fees due under the Accommodation Agreement.
• You must submit a written cancellation request with:
• A copy of your passport.
• The official UK visa refusal letter.
• The visa refusal letter must not relate to:
• Fraudulent or counterfeit documents.
• Failure to disclose adverse immigration history.
• Refunds are subject to following all advice provided by the property's visa advisors or an authorised visa counsellor.

No Place No Pay

• If your offer from your preferred educational institution is withdrawn because you did not achieve the required entry grades, you may be released from the Accommodation Agreement.
• You must submit the cancellation request within three working days of your exam results being published.
• You must provide:
• Written confirmation requesting cancellation.
• Evidence that you failed to secure a place.
• Confirmation of whether you will attend another educational institution in the UK and its name.
• If you are not attending another educational institution in a city where the property offers accommodation:
• The Accommodation Agreement will be cancelled.
• No licence fees or other fees are payable.
• No replacement tenant is required.
• No Accommodation Cancellation Fee is payable.
• If you are attending another educational institution in a city where the property offers accommodation:

University Course Cancellation/Modification

• If you withdraw from your course before the Accommodation Agreement starts:
• The Accommodation Agreement will be cancelled.
• No licence fees or other accommodation fees are payable.
• No replacement tenant is required.
• A £750 Accommodation Cancellation Fee applies.
• If you withdraw on or after the Accommodation Agreement start date:
• You remain liable for all accommodation fees until a Suitable Alternative Student begins their Accommodation Agreement.
• An Accommodation Cancellation Fee is payable unless no Suitable Alternative Student is found.

Early termination by students

• Early termination is permitted by providing written notice.
• Written notice must include:
• The reason for cancellation.
• The intended move-out date.
• The forwarding address after leaving the accommodation.
• Before the Accommodation Agreement starts:
• The Accommodation Agreement will be cancelled.
• A £750 Accommodation Cancellation Fee applies unless an exception applies.
• On or after the Accommodation Agreement starts:
• You remain liable for accommodation fees until a Suitable Alternative Student takes over the room.
• A £250 Accommodation Cancellation Fee applies unless an exception applies.
• Cancellation requests or appeals will not be considered if you have outstanding accommodation payment arrears.

Replacement Tenant Accepted

• The student is primarily responsible for finding a Suitable Alternative Student.
• The property will also assist in finding a Suitable Alternative Student.
• The property has sole discretion to determine whether a proposed replacement is suitable.
• The replacement student must sign or accept a new Accommodation Agreement.
• The departing student must:
• Arrange and attend a final room inspection.
• Return the room key.
• Confirm their contact details upon departure.
• Liability for accommodation fees ends on the start date of the Suitable Alternative Student's Accommodation Agreement, provided:
• All fees due up to that date have been paid.
• The applicable Accommodation Cancellation Fee has been paid.
• If no Suitable Alternative Student is found:

Deferring Studies

• Applicable to Pathways students only.
• You may request to defer the start of your course up to two times.
• If the deferral request is approved before the Accommodation Agreement start date:
• The Accommodation Agreement will be cancelled.
• A new Accommodation Agreement will be required.
• No replacement tenant is required.
• No Accommodation Cancellation Fee is payable.
• No accommodation fees under the cancelled agreement are payable.
• Any fees already paid will be transferred to the new Accommodation Agreement.
• If the deferral request is approved on or after the Accommodation Agreement start date:
• You remain liable for accommodation fees until a Suitable Alternative Student takes over.
• An Accommodation Cancellation Fee applies unless no Suitable Alternative Student is found.

Extenuating Circumstances

• You may request cancellation if you need to return to your home country due to extenuating circumstances.
• Approval is at the property’s sole discretion.
• You must provide evidence of returning to your home country, such as a passport or other supporting document.
• If approved:
• You are released from the Accommodation Agreement on the approved or move-out date.
• Any eligible accommodation fees already paid will be refunded if they cannot be recovered through insurance.
• No further accommodation fees are payable.
• No replacement tenant is required.
• No Accommodation Cancellation Fee is payable.
• Medical cancellations are also considered under extenuating circumstances.
• For medical cancellations, you must:
• Have informed the property of the medical condition when applying, or as soon as reasonably possible if diagnosed later.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

Pets

• Unfortunately, you cannot bring pets, however they have an additional policy regarding assistance and therapy animals.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.