UniLodge Wellesley Apartments, Auckland

Booking Deposit

• The deposit is equivalent to 2 weeks' rent in advance.
• If a resident decides not to come, the first week of rent is non-refundable.

Security Deposit

• The bond is equivalent to 4 weeks' rent.
• The bond may be used by the property owner if the resident fails to meet the terms and conditions of the tenancy agreement.

Pay In Instalment

• Rent is payable every 2 weeks.

Mode Of Payment

• Bank transfer, credit card

Guarantor Requirement

• The property does not require any guarantor

Cooling Off Period

• For 26-27 AY:
• 1. The property management does not offer any cooling off period, all contracts are legal and binding.
• 2. When you accepted your fixed-term Residential agreement, you agreed to remain in the residence and pay for the entire residential period. If you find that you cannot continue with your study and wish to withdraw from your agreement you must first speak with your property manager to complete the required paperwork.
• Please note: There may be financial consequences for withdrawing from a contract early (break lease).

No Visa No Pay

• If a student is not successful in receiving a visa to study in Australia before the commencement of the lease start date:
• The student must submit a written cancellation request via email to the property where the booking is held.
• The request must be submitted within 24 hours of receiving notification from the Department of Home Affairs.
• The student must attach the visa refusal email from the Department of Home Affairs.
• Upon verification, the lease agreement will be cancelled without penalty.
• If cancellation occurs after the commencement of the lease due to visa refusal:
• The student must submit a written termination request via email to the property.
• The request must be submitted within 24 hours of receiving notification from the Department of Home Affairs.
• The student must provide the visa refusal email from the Department of Home Affairs.
• The Property Manager will review the request and decide whether lease termination is approved.

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Early termination by students

• Room changes are only considered in exceptional circumstances.
• If a room change is approved, early termination fees apply to the existing room.
• A replacement tenant must be found before the room change can proceed.

Replacement Tenant Accepted

• A replacement tenant must be found before an approved room change can proceed.
• The source does not explicitly state who is responsible for finding the replacement tenant.

Extenuating Circumstances

• Room changes are only considered in exceptional circumstances.
• Approval of a room change is required.
• Early termination fees apply if the room change is approved.
• A replacement tenant must be found before the room change can proceed.

Other cancellation policies

• If a resident decides not to come, the first week of rent is non-refundable.
• A refund may be available after the first week of rent, but the source does not explicitly state the exact refund amount or process.

Room allocation

• Students can indicate specific room number or location preferences during the booking process, and the team will accommodate these preferences wherever possible, based on availability.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.