Parish Hall, Egham

Guarantor Requirement

• A UK-based guarantor is required to book the property.

Mode Of Payment

• Bank transfer and online payment

Pay In Instalment

• The tenant can pay their rent in the following installments.
• Full payment
• 3 installment

Booking Deposit

• The tenant must pay a £99 booking deposit.

Cooling Off Period

• If the offer is accepted on or before 31 August 2026 and before the tenancy start date, the cooling-off period is 3 working days starting from the day the offer is accepted.
• The cancellation request must be received by the end of the third working day after accepting the offer or before moving into the accommodation, whichever is earlier.
• If the tenancy agreement is accepted after 31 August 2026 and before the tenancy start date, the cooling-off period is 1 working day starting from the day the offer is accepted.
• The cancellation request must be received by the end of the next working day after accepting the offer or before moving into the accommodation, whichever is earlier.
• Cancellation must be submitted in writing to the site office.
• Cancellation requests may be sent by post or email.
• SMS is not accepted.
• The notice must clearly state that the booking is being cancelled.
• No cancellation fee is charged if cancellation is made within the applicable cooling-off period.

No Visa No Pay

• Cancellation may be considered if the student's UK visa application is refused.
• The request must be submitted in writing.
• Supporting evidence of the visa refusal must be provided.
• The request and evidence must be submitted within 5 working days of receiving official confirmation of the visa refusal.
• Each request is considered on its merits.
• If approved, deposits and pre-paid rent will be refunded, subject to deductions for any period already occupied.

No Place No Pay

• Available only to first-year undergraduate students.
• Applicable if the offer from the student's first-choice university or higher education institution is withdrawn because entry requirements were not met.
• The request must be submitted in writing to the Head of Sales and Marketing.
• Supporting evidence from the university or UCAS must be provided.
• The request and supporting evidence must be submitted within 3 working days of receiving notification that the offer has been withdrawn.
• Each request is considered on its merits.
• If approved, deposits and pre-paid rent will be refunded, subject to deductions for any period already occupied.

Replacement Tenant Accepted

• The student is responsible for finding a suitable replacement tenant.
• The replacement tenant must be acceptable to the landlord and willing to enter into a legally binding tenancy agreement.
• In most cases, a person already renting from the landlord or already bound by another contract will not be considered suitable.
• The property will assist in finding a replacement tenant only when all rooms on the site are already let, and there are applicants on a waiting list.
• The release date will not occur until the replacement tenant enters into a tenancy agreement.
• The student remains liable for rent until the release date or, if later, until the room is vacated and all keys and access devices are returned.
• If a student requests cancellation before the tenancy start date after the cooling-off period and the property cannot find a suitable replacement tenant, the student remains liable for the entire rent

Delayed Arrivals & travel restrictions

• If you are unable to travel due to government-imposed travel restrictions, please contact the team with the relevant supporting documentation. We will facilitate the request to review your circumstances and explore the possibility of cancellation/contract amendment. Requests are considered individually, and any outcome will depend on the property's review and applicable booking terms.

University Course Cancellation/Modification

• If your course has been cancelled by your university, please reach out to the team with the relevant supporting documentation. We will liaise with the property team to review your request on a case-by-case basis for cancellation. The resolution will be subject to the property's assessment and the terms of your booking.

Deferring Studies

• If you have deferred your studies, please contact the team and share your updated university documentation. We will notify the property team to review your request for cancellation/contract amendment. Requests are assessed individually, and the final outcome will be subject to the property's review and booking terms.

Check in guide

• Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
• In case of any questions or queries, please feel free to contact the team, and our team will assist to ensure a smooth check-in process.

Renewal policy

• Students who wish to extend their stay can contact the team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

• Early check-in requests can be shared in advance with the team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Smoking

• Smoking is not permitted inside the building. Smoking is allowed only outside in designated areas, where permitted by property rules and local regulations.

Guest policy

• Guests may stay with you where permitted by the property. Always notify the property 1 to 2 weeks in advance to complete the required formalities.

Minimum age

• You must be 18 years or older on your move-in date to stay at this property. Please ensure you meet the age requirement before booking. In case you do not meet the minimum age requirement, inform the team while enquiring with us, and we can suggest you accordingly.

Student eligibility

• This accommodation is exclusively available to students. Non-students are not eligible to stay at the property.